Frequently asked questions

From scalp care to shipping timelines, we’ve answered the questions you’re most likely to ask. If you still need help, we’re always just a message away.

Our products

  • Apply a few drops directly to your scalp daily. Gently massage to encourage absorption and stimulate circulation. Consistency is key for visible improvement.

  • Yes, it’s formulated to be gentle and soothing, free from harsh chemicals and irritants, making it suitable for even the most sensitive scalps.

  • Absolutely. Root Revival can be integrated seamlessly into your existing routine and works well alongside shampoos, conditioners, and styling products.

  • Hair growth is a gradual process. Most users notice improved scalp comfort and hair texture within 4 to 6 weeks of regular use.

  • Yes, Root Revival is designed to support all hair types and textures, addressing scalp health as the foundation for stronger hair.

  • Yes, it is 100% vegan and cruelty-free, crafted with natural plant extracts and without any animal testing.

Shipping & returns

  • Our standard shipping takes 7 to 10 business days. You’ll receive a tracking link as soon as your order ships.

  • If your order hasn’t arrived within the expected timeframe, please contact us. We’ll do our best to locate your package or issue a replacement if needed.

  • We accept returns of unopened and unused products within 14 days of delivery. Please contact us to start the return process.

  • Simply reach out to us and we’ll guide you through the return process.